Integrated report 2020
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ABOUT OUR REPORT
GROUP OVERVIEW
Who we are
What we do
Our geographic footprint
Our investment proposition
Our leadership
Group executive committee
External operating environment
Our response to COVID-19
VALUE CREATION
How we create value
Business model
How we created value for our stakeholders
Our stakeholders
Key risks and opportunities
Material matters
Our strategy
LEADERSHIP REVIEWS
Chairman's review
Chief Executive Officer's joint leadership review
Chief Financial Officer's review
SOUTHERN AFRICA PERFORMANCE REVIEW
Southern Africa footprint
Southern Africa external environment
Q&A with Adam Pyle, our CEO – southern Africa
Growth – Southern Africa
Quality – Southern Africa
Efficiency – Southern Africa
Sustainability – Southern Africa
INTERNATIONAL PERFORMANCE REVIEW
International footprint
Overview of our international portfolio
International external environment
Q&A with Mark Chapman, our CEO - International
Growth – International
Quality – International
Efficiency – International
Sustainability – International
HOW WE ARE GOVERNED
Corporate governance overview
Social ethics and transformation committee report
Remuneration report
Implementation report
APPENDICES
Seven-year performance history
Independent limited assurance report to the directors of Life Healthcare Group Holdings Limited
Glossary of terms
ANNUAL FINANCIAL STATEMENTS
Preparation of the annual financial statements
Statement of directors' responsibility
Statement of Group Company Secretary
Report of the audit committee
Directors' report
Independent auditor's report
Independent reporting accountant's assurance report
Consolidated annual financial statements
Notes to consolidated annual financial statements
Annexures
Company annual financial statements
Notes to Company annual financial statements
ADMINISTRATION
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ACI
African, coloured and Indian
AD
Alzheimer’s disease
AGM
Annual general meeting
AI
Artificial intelligence
Alliance Medical
Alliance Medical Group Limited
AMS
Antimicrobial stewardship
ASL
Azienda Sanitaria Locale
BAU
Business as usual
B-BBEE
Broad-based black economic empowerment
AGM
Annual general meeting
BSI
British Standards Institution
CAUTI
Catheter-associated urinary tract infection
CEO
Chief Executive Officer
CFO
Chief Financial Officer
CLABSI
Central line-associated bloodstream infection
Companies Act
South African Companies Act, 71 of 2008 (as amended)
CP
Clinical pharmacist
CPE
Continuing professional education
CPI
Consumer price index
CPP
Clinical practice pharmacist
cps
Cents per share
CSI
Corporate social investment
CT
Computerised tomography
Deloitte
Deloitte Touche Tohmatsu Limited
DMA
Disaster Management Act, 57 of 2002
DOH
Department of Health
DSP
Designated service provider
EBITDA
Earnings before interest, tax, depreciation and amortisation
ECT
Electroconvulsive therapy
EEA
European Economic Area
EHS
Life Employee Health Solutions
EME
Exempted micro-enterprises
EMS
Environmental management system
EPS
Earnings per share
ERP
Enterprise resource planning
ESC
European Scanning Centre
ESD
Enterprise and supplier development
ESP
Emloyee share plan
EU
European Union
EVP
Employee value proposition
EWP
Employee wellness programme
FBB
Florbetaben
FDA
Food and Drug Administration
FDG
Fluorodeoxyglucose
FTSE
Financial Times Stock Exchange
FTSU
Freedom to speak up framework
GDP
Gross domestic product
GDPR
General Data Protection Regulation
GEMS
Government Employees Medical Scheme
GIBS
Gordon Institute of Business Science
GP
General practitioner
HAI
Healthcare associated infections
HCRW
Healthcare risk waste
HMI
Healthcare Market Inquiry
HPCSA
Health Professions Council of South Africa
HR
Human resources
IAS
International Accounting Standards
ICU
Intensive care unit
IFRS
International Financial Reporting Standards
IIRC
International Integrated Reporting Council
International
Framework
ISMS
International
Framework
IIRC International
Framework
ISMS
Information security management system
ISO
International Organization for Standardization
IT
Information technology
JSE
Johannesburg Stock Exchange Limited
King IV
King IV Report on Corporate Governance for South Africa, 2016
kg
Kilogram
kl
Kilolitre
KPA
Key performance area
KPI
Key performance indicator
kWh
Kilowatt hour
LHC
Life Healthcare Group
LMI
Life Molecular Imaging
LOS
Length of stay
LTI
Long-term incentive
LTIP
Long-term incentive plan
MOI
Memorandum of Incorporation
MRI
Magnetic resonance imaging
MSR
Minimum shareholding requirements
NED
Non-executive director
NFZ
Narodowy Fundusz Zdrowia
NGO
Non-governmental organisation
NHI
National Health Insurance
NHS
UK National Health Service
NICD
National Institute of Communicable Diseases
NPAT
Net profit after tax
NQF
National qualifications framework
PET
Positron emission tomography
PET-CT
Positron emission tomography-computerised tomography
PGM
Polska Grupa Medyczne
PLN
Polish zloty
POPIA
Protection of Personal Information Act, 4 of 2013
PPD
Paid patient day
PPE
Personal protective equipment
PPP
Public-private partnership
PV
Photovoltaic (solar)
PwC
PricewaterhouseCoopers Inc.
PXM
Patient experience measure
QMS
Quality management system
QSE
Qualifying small enterprises
QSI
Quality Standard for Imaging
QSSS
Quality systems support specialist
RCP
Regional clinical pharmacist
ROCE
Return on capital employed
Scanmed
Scanmed S.A.
SDLC
Systems development lifecycle
SED
Socio-economic development
SECR
Streamlined energy and carbon reporting
SENS
Stock Exchange News Service
SOC
Security operations centre
SSI
Surgical site infections
TCD
Temporary capacity diverts
TCO
Total cost of ownership
TDMD
Therapeutic disease modifying drug
TSR
Total shareholder return
UCT
University of Cape Town
UK
United Kingdom
VAP
Ventilator-associated pneumonia
VCP
Variable compensation plan
WACC
Weighted average cost of capital
WHO
World Health Organization
