INTEGRATED REPORT 2019


About Life Healthcare

Life Healthcare Group Holdings Limited (the Group, Company or Life Healthcare) is an international healthcare service provider listed on the Johannesburg Stock Exchange (JSE). Our integrated report is our primary report prepared for the providers of financial capital, and includes information relating to our external operating environment, business model, stakeholders, key risks and opportunities, material matters and strategy.


Navigation

For easy navigation and cross referencing, we use the following icons throughout this report:

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Movements in our key performance indicators (KPIs)
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Indicates a decrease or increase that is not positive
Indicates the KPI remained the same

Strategic focus areas

Growth
 
Efficiency
Quality
 
Sustainability
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  Stakeholders     Material matters
Patients   Healthcare funders
Doctors and specialists   Cost of care
Healthcare funders   Specialised skills shortage
Industry regulatory bodies   Increasing regulations
Shareholders, investors and financiers   Quality of care standards
Government   Labour relations and employee retention
Government as a customer   Government relationships
Employees   Portfolio performance
Suppliers      
Society      

REPORTING SCOPE AND BOUNDARY

This integrated report covers the period 1 October 2018 to 30 September 2019, and was compiled with information that the board of directors (the board) and management believe is relevant and material to provide an integrated view of the Group’s performance. We have also included any informative information and material events after year-end up to the approval of the integrated report on 6 December 2019.

To reflect how we create value, this report focuses on the performance, plans, risks and opportunities for our two geographical regions, namely:

  • Southern Africa: Our primary operations are in South Africa, with activities also taking place in Botswana, which represent 72% of the Group’s revenue and include both hospital and healthcare services divisions.
  • International: Our growing international operation includes Alliance Medical Group Limited (Alliance Medical) across Europe, as well as Scanmed S.A. (Scanmed) in Poland. International operations represent 28% of the Group’s revenue, and include diagnostic and healthcare services.