INTEGRATED REPORT 2019
Glossary of terms
| ACI | African, Coloured and Indian |
| AI | Artificial intelligence |
| Alliance Medical | Alliance Medical Group Limited |
| AMS | Antimicrobial stewardship |
| ASL | Azienda Sanitaria Locale |
| B-BBEE | Broad-Based Black Economic Empowerment |
| BI | Business intelligence |
| BPMHSW | Botswana Private Medical and Health Services Workers Union |
| BS OHSAS | British Standard Occupational Health and Safety Assessment Series |
| BSI | British Standards Institution |
| BWP | Botswana pula |
| CAUTI | Catheter associated urinary tract infections |
| CDC | Centre of Disease Control and Prevention |
| CDSS | Clinical decision support system |
| CHKS | Caspe Health Knowledge Systems |
| CLABSI | Central line associated bloodstream infections |
| COID | Compensation for Occupational Injuries and Diseases Act |
| Companies Act | South African Companies Act, 71 of 2008, (as amended) |
| CPI | Consumer price inflation |
| cps | Cents per share |
| CQC | Care Quality Commission |
| CSDP | Central Securities Depository Participant |
| CSI | Corporate social investment |
| CT | Computerised tomography |
| DENOSA | Democratic Nursing Organisation of South Africa |
| DHMS | Discovery Health Medical Scheme |
| DI | Diagnostic imaging |
| DOH | National Department of Health |
| DPS | Dividend per share |
| DSP | Designated service provider |
| EBIT | Earnings before interest and tax |
| EBITA | Earnings before interest, tax and amortisation |
| EBITDA | Earnings before interest, tax, depreciation and amortisation |
| EHS | Life Employee Health Solutions |
| EMS | Emergency Medical Services |
| EPS | Earnings per share |
| ERP | Enterprise resource planning |
| ESC | European Scanning Centre |
| ESD | Enterprise and supplier development |
| ESG | Environmental, social and governance |
| EU | European Union |
| EUR | Euro |
| EVP | Employee value proposition |
| EY | Ernst & Young |
| FAM | Functional Assessment Measure |
| FDA | Food and Drug Administration |
| FIM TM | Functional Independence MeasureTM |
| GBP | Pound sterling |
| GDP | Gross domestic product |
| GDPR | General Data Protection Regulation |
| GEMS | Government Employees Medical Scheme |
| HAI | Healthcare associated infections |
| HASA | Hospital Association of South Africa |
| HCAHPS | Hospital Consumer Assessment of Healthcare Providers and Systems |
| HCRW | Healthcare risk waste |
| HEPS | Headline earnings per share |
| HMI | Healthcare Market Inquiry |
| HOSPERSA | Health and Other Service Personnel Trade Union of South Africa |
| HPCSA | Health Professions Council of South Africa |
| HR | Human resources |
| ICNet | Life Healthcare's electronic surveillance system |
| ICU | Intensive care unit |
| IFRS | International Financial Reporting Standards |
| IIRC | International Integrated Reporting Council |
| IMF | International Monetary Fund |
| IoDSA | Institute of Directors in Southern Africa |
| IOSH | Institution of Occupational Safety and Health |
| IRBA Code | Independent Regulatory Board for Auditors Code of Professional Conduct for Registered Auditors |
| IRMER | Ionising radiation medical exposure regulations |
| ISAE | International Standard on Assurance Engagements |
| ISMS | Information security management system |
| ISO | International Organisation for Standardisation |
| IT | Information technology |
| JSE | Johannesburg Stock Exchange Limited |
| JSE Listings Requirements | JSE Limited Listings Requirements |
| King IV | King IV Report on Corporate Governance for South Africa 2016 |
| kl | Kilolitre |
| KPI | Key performance indicator |
| kWh | Kilowatt hour |
| LGH | Lifecare Group Holdings |
| LHC | Life Healthcare Group Proprietary Limited |
| LOS | Length of stay |
| LTI | Long-term incentive |
| LTIP | Long-term incentive plan |
| Max or Max Healthcare | Max Healthcare Institute Limited |
| MEEM | Multi-period earnings excess method |
| MI | Molecular imaging |
| MOI | Memorandum of Incorporation |
| MRI | Magnetic resonance imaging |
| MSA | Medical Schemes Act |
| NEHAWU | National Education, Health and Allied Workers' Union |
| NEPSAW | National Union of Public Service and Allied Workers |
| NFZ | Narodowy Fundusz Zdrowia |
| NHI | National Health Insurance |
| NHS | UK National Health Service |
| OHSA | Occupational Health and Safety Act, 85 of 1993 |
| PET-CT | Positron emission tomography-computerised tomography |
| PGM | Polska Grupa Medyczne |
| PHEF | Public Health Enhancement Fund |
| PIC | Government Employees Pension Fund |
| PLN | Polish zloty |
| PoPI | Protection of Personal Information Act |
| PPD | Paid patient day |
| PPP | Public-private partnership |
| PROMs | Patient-reported outcome measures |
| PV | Photovoltaic (solar) |
| PwC | PricewaterhouseCoopers Inc. |
| PXM | Patient experience management |
| QMS | Quality Management System |
| QSSS | Quality Systems Support Specialist |
| RIDDOR | Reporting of injuries, diseases and dangerous occurrences regulations |
| ROCE | Return on capital employed |
| RONA | Return on net assets |
| SANC | South African Nursing Council |
| Scanmed | Scanmed S.A. |
| SDLC | Systems Development Lifecycle |
| SENS | Stock Exchange News Service |
| SREs | Serious reportable events |
| SSI | Surgical site infections |
| STI | Short-term incentive |
| TCO | Total cost of ownership |
| TCTC | Total cost to company |
| TSR | Total shareholder return |
| UK | United Kingdom |
| VAP | Ventilator associated pneumonia |
| VCP | Variable compensation plan |
| VWAP | Volume weighted average traded price |
| WACC | Weighted average cost of capital |
| WHO | World Health Organization |