INTEGRATED REPORT 2019


External environment – South Africa

In southern Africa, our business continues to be impacted by broader macroeconomic, regulatory and infrastructure challenges.

PLACING OUR PERFORMANCE IN CONTEXT

Macro-economic context How we are responding
 Low growth and high unemployment
  • Low gross domestic product (GDP) growth rate, coupled with high levels of unemployment and low business confidence
  • Ongoing political and policy uncertainty in South Africa
  • Volatile exchange rates impact the cost of medical equipment and medical consumables
 
  • Consistent delivery of excellent quality care to our patients
  • Focus on increasing cost efficiency
  • Broadening our product offering
 Infrastructure challenges remain
  • An ageing infrastructure with inadequate maintenance, resulting in supply challenges for both electricity and water
 
  • Ensure we have adequate sustainability strategies to mitigate any potential impacts on our business
  • Focus on reducing our water and electricity consumption
 Complex regulatory landscape

Changes to regulations around the training of nurses

  • Changes to legislation required that nursing education be positioned in the higher education band
  • A national policy for nursing education and training has been developed, which calls for a uniform framework in terms of which matriculants can pursue nursing qualifications at certificate, diploma or bachelor’s degree levels
 
  • We have been registered as a Higher Education Institution since 2008 and have been accredited to offer the diploma and certificate programmes in three of our seven learning centres to date
  • The limited numbers approved per intake for the private sector is a challenge and we continue to engage with concerned parties

Government regulation NHI and HMI

  • For more information on the Health Market Inquiry (HMI) and National Health Insurance (NHI) refer to the Chairman's review
   
 High levels of competition
  • Limited growth in medically insured lives
  • Shortages of specialised skills, combined with competition for skilled employees
  • Increased pressure on healthcare funders and private insurers
  • Consolidation of funders leading to heightened negotiating power
  • Changing demands in reimbursement practices
 
  • Ensure innovative service delivery
  • Improve clinical quality, clinical outcomes and cost efficiency
  • Optimise our facilities and utilisation
  • Secure network deals
  • Expand our focus across the healthcare continuum
  • Continue to innovate our pricing models
 Bed licences
  • The provincial Department of Health (DOH) approves bed licences for both present and future facilities
  • The efficiency of the application process, as well as the inconsistent application of the regulations by different provinces, remains a challenge and could impact our growth rate, as well as our capital expenditure levels
  • Annual inspections and changes to legislation and compliance requirements may require changes to our facilities, which will entail unintended costs
 
  • Engage with various provincial DOHs to understand their concerns and try to address them where possible
  • Amend growth strategy, where necessary, to address changes to bed licence allocation
  • Ensure facility compliance to licence regulations across the different provinces
 Doctor relationships
  • In accordance with the Health Professions Council of South Africa (HPCSA) regulations, doctors and other health professionals are independent practitioners within our hospitals, which effectively prohibits their employment by Life Healthcare
  • An exception was granted in July 2017, which allows medical doctors to be employed in our intensive care units (ICUs), maternity wards and accident and emergency units, subject to specific conditions
 
  • Be a preferred healthcare provider by partnering with doctors to provide patients with efficient, quality care
  • Focus on increasing preferred network deals
  • Provision of excellent nursing
  • Offering relevant, world-class facilities and equipment, along with a range of clinical services, to ensure optimal treatment