Forward-looking statements

This integrated report contains forward-looking statements that, unless otherwise indicated, reflect the Group's expectations as at 30 November 2021. The actual results may differ materially from our expectations if known or unknown risks or uncertainties affect the business, or if estimates or assumptions prove inaccurate. The Group cannot guarantee that any forward-looking statement will materialise. Readers are cautioned not to place undue reliance on these forward-looking statements, and the Group disclaims any intention and assumes no obligation to update or revise any forward-looking statement.

Feedback

At Life Healthcare, we value your feedback as we endeavour to provide accurate, transparent and balanced information to our stakeholders. We invite you to contact the Group Company Secretary, J Ranchhod on +27 11 219 9000 or joshilar@life.co.za or our Head of Investor Relations, M Wadley on investor.relations@lifehealthcare.co.za should you have any questions.

 

Navigation For easy navigation and cross referencing, we use the following icons throughout this report:
Stakeholders				Material matters
Patients		1		COVID-19
Doctors and specialists		2		Business disruptions due to social unrest and shortages of critical supplies
Healthcare funders		3		Labour relations an employee retention
Industry regulatory bodies		4		Healthcare funders and the cost of care
Shareholders, investors and financiers		5		Specialised skills shortage
Government		6		Quality of care standards
Employees		7		Portfolio performance
Suppliers		8		Government relationships
Society		9		Increased regulations
		10		Cyber-security and data protection

Movements in our key performance indicators (KPIs)
	Indicates a decrease or increase that is positive
	Indicates a decrease or increase that is not positive
	Indicates the KPI remained the same

	A non-financial indicator that was assured by Deloitte.
	This icon indicates that further information is available online.
	This icon indicates that further information can be found elsewhere in this report.

 

STRATEGIC PIllARS

	QUALITY
	GROWTH
	EFFICIENCY
	SUSTAINABILITY

 

Life Healthcare’s corporate head office in Johannesburg